How much is the roof tune-up?
It is $150. That covers the roof being inspected, the gutters cleaned out and the minor repairs that turn up being done on the same visit. It is a published price rather than a quote, so you know it before anyone comes out.
Do I need a whole new roof?
Usually not. Most roofs that leak have one failing detail, most often flashing, a split vent boot or a run of lifted shingles. The first visit is a look, and you get told honestly which of the two you are dealing with rather than being quoted for a replacement by default.
Do you do flat or single-ply commercial roofs?
The work shown here is residential repair and maintenance: shingle roofs, flashing, gutters and storm damage. If you have a flat or single-ply commercial roof, call and ask rather than assuming, and you will get a straight answer about whether it is something they take on.
Are you licensed?
North Carolina requires a general contractor licence from the NC Licensing Board for General Contractors for building work costing $40,000 or more. Robinson Roofing is not listed on that register, so the work here is kept to repairs, maintenance, gutters and storm damage below that threshold. Anything at or above it should go to a licensed general contractor, and you will be told that rather than sold around it.
Can you handle my insurance claim?
No, and be wary of anyone who says they can. What you get is the damage properly looked at and photographed so you have a clear record of it. Filing, negotiating and the outcome of a claim are between you and your insurer.
Are you really open 24 hours?
The Google listing says open 24 hours, and you can call or text at any hour. In practice it is one local business rather than a call centre, so an ordinary quote gets picked up in normal hours, while an active leak or fresh storm damage is the reason to ring late.
Which towns do you cover?
Alamance and Guilford County: Elon, Burlington, Gibsonville, Greensboro, Graham, Haw River, Whitsett, Mebane, Jamestown, High Point, Summerfield and Oak Ridge. Just outside that, call and ask.
Why are the photographs not of roofs?
Because they are genuinely Robinson Roofing’s own photographs and the ones they have published happen to be from carpentry, porch and window jobs. Rather than use stock roof pictures and imply they are their work, they are captioned for exactly what they show.
